After breakfast in Burbank, Sarah drove to the bank. It was one of those branches with just one teller perched behind smudged panes of bulletproof glass. There were no managers, assistant managers or loan officers, nobody to help customers except an overworked and undertrained teller.
Sarah took her place in the long line. She overheard one rude conversation after another, people who somehow held the teller responsible for the bank’s inadequate staffing.
She felt sorry for the teller and wondered how long a wait it would be before she could examine the contents of her father’s safe deposit box.
Fortunately, after filling up on a hearty breakfast in Burbank, Sarah could wait all morning.